Quality Functional Deployment, or QFD, is a planning process used to identify customer wants, needs, and expectations and incorporate them into the product development cycle. 

Productive Solutions' QFD training course uses case studies and team discussion to identify customer priorities. Theories are then developed as to how these priorities can be incorporated into future product design and development.

The course can be tailored to your own examples.

For more on PSI's QFD training, please contact us at info@go-psi.com or 313-928-5200.